Returns & Exchanges
At Haus, we want to ensure your gear supports your peak performance, which is why we offer a 30-day window for returns and exchanges on all unused athletic equipment and apparel. If your purchase doesn't meet your training standards, we are committed to making it right with a seamless refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Gear
Place your unused items with original tags still attached into the original shipping box or a similar secure mailer.
Attach the Label
Download and print the prepaid shipping label provided by the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing